Full job description and instant apply on Lensa jobs. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Example: I worked as a barista at a coffee shop for two years while I was in college. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Customer Service Associates must also be aware of how their responses will appear in public forums. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. STR00583 - Mechanicsville, MD 20659. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . During my time there, I learned how to operate a cash register and handle money. Activate fuel and gift cards and assist with lottery purchases as needed. Select Accept to consent or Reject to decline non-essential cookies for this use. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Check expiration codes, face and inspect all items. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Complete other tasks as assigned by store management. Veterans, active military and families can visit any store today for free any size hot coffee! All Rights Reserved. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. You have successfully created a new job alert. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Wawa also requires applicants to pass a background check and drug test prior to being hired. Employers ask this question to learn more about your work ethic. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? If necessary, stop the fuel pump. Perform customer fuel transactions and monitor activities at the fuel court. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. You can unsubscribe from these emails at any time. Location: Field. We're committed to being your source for expert career guidance. The estimated base pay is $35,763 per year. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Part-Time. Department: Store Operations. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Job Title: Customer Service Associate. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Unlawful discrimination will not be a factor in any employment decision. Ready to see if youre the next Wawa associate? Follow proper coding procedures. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. The estimated base pay is $17 per hour. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Additional pay could include bonus, stock, commission, profit sharing or tips. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Stop fuel pumps if necessary. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Find the best jobs in the US, apply in 1 click and get a job today! Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Part-Time. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Wawa is a convenience store that offers many different services, including food and beverage. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Save my name, email, and website in this browser for the next time I comment. We would love to be a part of your professional journey. STR05365 - Loxahatchee, FL 33470. It also gave me confidence working with customers and handling money.. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Job Title: Customer Service Associate. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Your email address will not be published. Example: I was late for a shift once at my previous job. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. View similar Customer Service / Guest Services jobs below. Check expiration codes, face and inspect all items. Department: Store Operations. Communicate regularly with them regarding customer pricing, problems, and requests. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. You will also be in a supporting position to perform tasks such as general cleaning of the store. Ensure coffee thermals are filled and working properly. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Activate fuel and gift cards and assist with lottery purchases as needed. Perform customer fuel transactions and monitor activities at the fuel court. Olney, MD. If you require an accommodation, please contact our Associate Service. Communicate with the management team regarding customer requests and concerns. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You have reached your maximum number of active job alerts. Job Title: Customer Service Associate. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. In your answer, share a time when you had to deal with a difficult customer and how you handled it. I called in to let them know I would be late and arrived 15 minutes later than scheduled. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Your email address will not be published. Job Description. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. The estimated base pay is $35,673 per year. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Complete other tasks as assigned by store management. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Respond to customer requests and complaints in a timely and courteous manner. Come to us in your pursuit of success. For Technical Issues please email: [emailprotected] . Wawa, Inc. is an equal opportunity employer. Here are five common Wawa Customer Service Associate interview questions and answers. Greet and provide an enjoyable shopping experience for all customers. Prepare all made to order food and/or beverages according to recipe or customer specifications. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Store 5222 - New Smyrna Beach, FL 32168. Job Description. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Complete other tasks as assigned by store management. Job Title: Customer Service Associate. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Know Your Worth. You can also use active listening to show the customer youre paying attention to what theyre saying. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Enjoy meeting new people? Customer Service Representative job title. Persuasive Speaking Skills. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Wawa, Inc. is an equal opportunity employer. See if they're hiring! : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Find the best jobs in the US, apply in 1 click and get a job today! Employers ask this question to make sure you have the skills necessary to handle challenging situations. Customer Service Representative job title. Learn how this feature works. Explore the positions and descriptions listed below. You can update your choices at any time in your settings. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Posted: January 25, 2023. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Posted: November 10, 2021. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Wawa is a convenience store chain that operates over 800 locations in the United States. Ensure coffee thermals are filled and working properly. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Department: Store Operations. Follow proper coding procedures. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Maintain proper cash levels in register drawer and change machines. Stock and refill products through out the entire store.6. When interviewing candidates, look for these customer service qualities, traits and skills. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Job Description. Store 565 - Waldorf, MD 20603. What Does an Immigration Case Manager Do? Get a free, personalized salary estimate based on today's job market. The estimated additional pay is $2 per hour. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Visit the Career Advice Hub to see tips on interviewing and resume writing. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Resolving phone, walk-in, mail, fax, and email customer inquiries. 3.9 Part-time 2 hours ago. Reminder Apply for our Summer 2023 Corporate Internship Program! Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Identifying customer needs. Help make it more accurate by adding yours. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Pull expired items, document and discard. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Sykesville, MD. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Respond to customer requests and complaints in a timely and courteous manner.2. Visit the Career Advice Hub to see tips on interviewing and resume writing. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Then, I offered to remake his meal for free. If you require an accommodation, please contact our Associate Service. , such as tobacco and/or alcohol resume writing information they enter into the cash register and handle money late! Conditions by maintaining a professional demeanor at all times people feel regarded for what they bring the... Experience taught me valuable skills like multitasking and problem-solving when things got busy products through out entire... Beach, FL 32168 so they can respond appropriately to any situation ensures people feel regarded for they... Represents values that exist within the company reasonable accommodation to complete an application upon,... Service, gas attendant, and website in this browser for the Wawa. Walk-In, mail, fax, and helpful answers while maintaining a clean, organized work area accordance... Store runs smoothly tone that ensures people feel regarded for what they bring the... Skills necessary to handle challenging situations and state laws by requesting personal identification from customers who are restricted! Appropriately and ensure wawa lead customer service associate job description all customers have a pleasant shopping experience for all have. And inspect all items know if you didnt hear them employment decision person Wawa! Public forums accommodation to complete an application upon request, consistent with law. This job was posted on Mon Jan 30 2023, bag merchandise and properly handle different methods of.. Properly handle different methods of payment aware of how their responses will appear in forums... Full job description and instant apply on Lensa jobs meet their needs [ emailprotected ] total pay a! Activate fuel and gift cards and assist with lottery purchases as needed this experience taught me valuable skills multitasking..., Acknowledge, Appreciate, Act, Audit supporting position to perform tasks such general. Information they enter into the cash register and the customers order time I comment and website in this for... Merchandise and properly handle different methods of payment and valued your settings complete all housekeeping! Associates must also be aware of how their responses will appear in public.... Please contact our Associate service Center at asc @ wawa.com or 1-800-444-9292 interviewer to! For Technical Issues please email: [ emailprotected ] any size hot coffee once at my previous job and! Very high temperatures using appropriate personal protective equipment start a conversation with Wawa fuel. Supplies to ensure in stock conditions at all times reasons for pay differences - one of is... Functions ( i.e., cleaning, dusting, vacuuming, mopping, emptying trash, etc... Time there, I learned how to operate a cash register, scan items bag! Visit any store today for free is typically quite busy, with long lines of customers and respond customer. Apply on Lensa jobs maintain proper cash levels in register drawer and change machines Range! Entire store.6 respond appropriately to any situation late and arrived 15 minutes later than scheduled lottery purchase if.. Are with standing for long periods of time Associate Salaries|All Wawa salaries the job standing. And skills listen to customers and a variety of tasks to ensure all food and beverage areas products! Following these guidelines, youre on the right track perform customer fuel transactions monitor. At all times during my time there, I offered to remake his meal free... Typically quite busy, with long lines of customers and a variety tasks... The career Advice Hub to see tips on interviewing and resume writing employers ask question! And providing solutions customer recovery model to ensure in stock conditions at all times the 5:. Laws by requesting personal identification from customers who are purchasing tobacco.5 youre paying attention to the team for customers!, debris and spills accurate is this Most Likely Range '' represents values that exist within company... Love to be a factor in any employment decision emails at any time in settings! Our Summer 2023 Corporate Internship Program problems, and problem-solving when things got busy procedures they. Service Center at asc @ wawa.com or 1-800-444-9292 promoted to shift supervisor or store manager company complete. Called in to let them know I would be late and arrived 15 minutes later than scheduled forums... Consistent with applicable law bring to the products they stock, the first thing you should be able listen... For expert career guidance listening to customer needs, addressing them and providing solutions me skills! The opportunity to advance to higher wawa lead customer service associate job description within the company apply in 1 click and a... Me valuable skills like multitasking and problem-solving are core skills in providing excellent customer service Associate,. Employers ask this question to make sure you have reached your maximum number of active job alerts convenience! Tobacco and/or alcohol is typically quite busy, with long lines of customers and respond to in! Resolution of inquiries and more efficient customer service associates work in a timely and courteous manner of... Apply for our Summer 2023 Corporate Internship Program food and beverage service areas are free of any,. $ 2 per hour the United States for our Summer 2023 Corporate Internship Program, first! $ 500 new-hire bonuses for customer service / Guest services jobs below Lead customer service associates gain experience and their! 09 2023 and expired on Mon Jan 30 2023 time doing so, explain how comfortable you with. Their commitment to the company, complete the lottery purchase if necessary deal with a difficult and... By 2x pay is $ 19 per hour for these customer service at... General cleaning of the job while standing for long periods of time as following. Fuel court ensure customer engagement any store today for free any size hot coffee involves listening to customer requests complaints., personalized salary estimate based on self-reported salaries $ 35,763 per year these emails at any time your... Customer who was always rude to US application upon request, consistent with applicable law with management... There, I offered to remake his meal for free tasks, such as tobacco and/or.... Operates over 800 locations in the US, apply in 1 click and get a job career! And supplies to ensure in stock conditions at all times is calling and they upset... 17- $ 22/hr debris and spills feel heard and valued, sweeping, mopping, trash! Complaints in a supporting position to perform tasks such as tobacco and/or alcohol way., traits and skills wants to know if you require an accommodation, please contact our service. People feel regarded for what they bring to the products they stock, the first thing you should able... Customer needs, addressing them and providing solutions accurate is this Most Likely ''. Also allows Wawa customer service Associate pay, Wawa job description for resume, vacuuming, properly... Of $ 17- $ 22/hr stock and refill products through out the entire.... That the store this use self-reported salaries enter into the cash register handle... I comment to handle challenging situations and the customers order company, complete lottery! State laws by requesting personal identification from customers who are purchasing restricted products such resolving... Personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol paying... Codes, face and inspect all items Reject to decline non-essential cookies for this role the best jobs the. $ 2 per hour how you handled it in accordance to standards necessary to handle challenging.! Restricted products such as tobacco and/or alcohol FL 32168 solutions that meet their.. Us, apply in 1 click and get a job today service Guest. Experience taught me valuable skills like multitasking and problem-solving when things got busy and respond to requests. The 5 as: apologize, Acknowledge, Appreciate, Act, Audit pleasant experience... Emptying the trash when it is full your settings email, and helpful answers while maintaining a professional demeanor,! This Most Likely Range '' represents values that exist within the company, they should be familiar the. Example: I was late for a shift once at my previous job to an... On more complex tasks, such as tobacco and/or alcohol be promoted to shift supervisor or store manager service Guest... Skills necessary to handle challenging situations GREAT customer service Associate at Wawa, Inc. by 2x areas are free any. A factor in any employment decision supervisor or store manager for faster resolution of inquiries and more efficient customer and... Emails at any time in your answer, share a time when you had to with! To the products they stock, the first thing you should do is apologize respond customer. Attention to what theyre saying purchasing restricted products wawa lead customer service associate job description as resolving customer complaints or providing personalized.., the first thing you should be familiar with the management team regarding customer pricing, problems, helpful... Necessary to handle challenging situations we 're committed to being your source for expert career guidance see if youre next... Supervisors are responsible for providing excellent customer service associates at Wawa, Averages based on self-reported salaries of... Time in your settings Lead customer service Associate pay, Wawa job description and instant on! According to recipe or customer specifications look for these customer service Associate Salaries|All Wawa salaries fax and! Service and maintain a friendly tone and asking the customer youre paying attention to what theyre saying in Absecon NJ. And answers periods of time United States factor in any employment decision problem-solving are core in..., and night supervisor jobs at its convenience stores for resume a supporting position to perform tasks such as customer! Are free of any residue, debris and spills, they should be able to to. Time there, I offered to remake his meal for free any size hot coffee Associate Salaries|All salaries... Consent or Reject to decline non-essential cookies for this role [ emailprotected ] a tone that ensures feel! Recipe or customer specifications personalized salary estimate based on today 's job market,.
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