8. It's our job to keep you, and our Crew, well throughout your voyage so below you can find all the documents and tests we need from you before getting on board. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. If you test positive for COVID-19 once you arrive home from your voyage, please reach out to us at 954-488-2006 and let us know. In order to do so, heres what were doing and what well need from you: 4. Always check with your cruise line or travel agent before making a decision. The Voyage will only be cancelled on the date we receive the notice of cancellation. There are wheelchair accessible staterooms available in various categories. The body cameras record interactions with Guests and crew to ensure the protection of our Guests, crew, and Security Team members. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. Were so excited to have you on board our gorgeous lady ships. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. Cost includes $12.95 plus applicable local sales tax. We'll run a soft credit check to find special offers, but it wont affect your credit score. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. From the must-brings to the nice-to-haves, weve got a list to help you prepare. 3. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. This post contains references to products from one or more of our advertisers. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Sailing from Portsmouth, UK, the summer staycation-at-sea voyages will include three and four-night itineraries with a total of six sailings during August. This offer does not apply to world cruises or world cruise segments. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. So if you booked a flight or hotel add-on to your Voyage, it is the day the first add-on begins. At least one high-profile line is considering the idea. We are unable to guarantee that you will not be included in video footage and photographs on an incidental basis. Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. While our ships comply with all U.S. Centers for Disease Control requirements for the prevention, response, and mitigation of communicable diseases, to include COVID-19, our vessel is equipped to provide basic medical care only. When you cancel the cruise: This gets a little tricky. Refer to your specific ticket, provided at the time of booking. In some cases, the answer is yes. Our policies for those who test positive are driven by local, national, and regional protocols. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . Required pre-flight COVID tests on disembarkation. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? The list of things that are prohibited on board, 4. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. More than 60 in Economy. Virgin calls their FCCs Future Voyage Credits or FVCs. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. Travel news and alerts. (Proof of a positive test result is required. You can, of course, unsubscribe at any time. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Related: Curious about Holland Americas newest Rotterdam? A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. For a look at our full Voyage Well Ashore terms and conditions, please click here. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. The current welcome offer on this card is quite lucrative. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. Complete the Voyage Well acknowledgement in our Sailor App, 6. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. We will look after you if you test positive for COVID on board. Related: A look inside Regents most expensive cruise ship. 1:03. What to book before you get to the port, 2. We will seek your express consent before doing so. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. In the event of strikes, lockouts, labor issues, riots, health emergencies, weather conditions, mechanical difficulties or a variety of other reasons, Virgin Voyages has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. Check you've typed your email address correctly. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. How To Cope With Cruising's Pause? For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. 25 Feb/23. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Virgin Voyages shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. The Plantation-based cruise line was set to debut in March 2020, but the . Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Beyond that, it becomes non-refundable. For an explanation of our Advertising Policy, visit. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. Providing vaccination status (if applicable), 1. The 7-day grace period does not apply to bookings made at 120 days or less of the sail date, since full payment of the Voyage fare is required at this time. COVID-19 specific refunds: Virgin is offering full refunds for those who cancel because they do not wish to be vaccinated prior to cruises that take place while COVID vaccines are mandated by the cruise line. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Compare the cost in points or miles to cash, and see which option is best. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. 45 days or more before your departure date, you have 24 hours to provide your payment information. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). Yes, I want to receive emails from Virgin Voyages. Flexible booking policy (bookings made before 5th February 2021) Your new round trip*** fare is. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. After the 7-day grace period, the deposit is 100% non-refundable. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. But if you need help, well do our utmost to provide it. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Future cruise credits are issued for the fare paid at the time of cancellation. Find out how here. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. 2. The eased protocols take effect Sept. 18, 2022 on Valiant Lady and Sept. 21, 2022 on Scarlet Lady. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. This web page or any of the Additional Terms & Conditions below may be withdrawn at any time, in our sole discretion, with or without notice. Related: A Disney cruise vs. a visit to Disney World during the pandemic. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. Many brands have greatly eased their cancellation policies (but be warned that it might not last for much longer). With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. Thats especially true if your sailing is several months away. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. Editors note: This post has been updated with new information. Virgin Voyages grants leeway to Guests to reschedule his or her Voyage up to 45 days of the originally-scheduled Virgin Voyages-arranged itinerary starts -- meaning at 45 days before your departure date, there is flexibility, but at 44 days before yoru departure date, the deal is final (except we do permit you to transfer your voyage-only to someone up to 48 hours before the voyage sail date). What to expect on the day of your voyage. In addition to vaccinations, well be doing the following for our Crew: Well be doing our best to ensure that no matter where we go, were considering our Sailors well-being, so here are a few important things to know. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Please head to our Sailor Appto complete the health-check form at least 24 hours before embarkation. Related: Does MSCs latest vessel really cater to Americans? United rolls out free fleetwide Wi-Fi for select flyers. We may receive compensation when you click on links to those products. The new policy will go into affect starting July 24. If you have paid in full, the amount will be issued in the form of FCC. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. No change fees will be charged for Voyage date or cabin changes. Please see below for detailed information on what is considered high risk, how to contact us with questions, or notify us of your high risk status. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. 3. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. Online direct bookings will require a credit card at the time of booking, but the deposit will not be charged until 24 hours have elapsed after the booking. Note: the date of departure means the date the arrangements you havebooked through usstart. The 411 on what to book pre-sail, and what you can book once we get out to sea. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. Further, we use photographers and videographers to capture images of our Guests during their Voyage with or without enhancements for sale to those captured in the imagery. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). 1. Guests with Special Needs Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. What you can book once youre on the ship, 5. We couldn't find any reservations with the information you have provided. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. Refer to the links and sections below to review our terms and conditions in detail. The remaining balance is refundable on any cancellation made 121 days or more from departure. Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. 3. While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. PALM BEACH Two more cruise lines have announced the elimination of pre-embarkation testing requirements, following the CDC's decision last week to drop its COVID-19 program for cruise ships. Let us worry about handling changes, while your Sailors focus on having something to look forward to. Tips about safe travel from and to the ship. Frankly, the only lines we like are tan lines, Bi-weekly testing for the COVID-19 virus for our Crew, Any Crew members who come into contact with anyone who tests positive for COVID-19 will isolate and take part in additional health checks to stop potential outbreaks, Increased Crew uniform cleaning at our laundry facilities with the latest cleaning technology installed; high temperature cleaning that eradicates viruses and harmful bacteria that can live on clothing, Required gloves and frequent hand washing for high-risk areas of contamination like pre-health check terminal welcome areas, delivery areas, laundry and waste disposal areas, Managing the arrival and disembarkation times of Sailors and Crew at the port terminals, so that necessary physical distancing is possible, For all our Shore Things and at The Beach Club at Bimini, we only suggest activities on land that meet the sanitation or physical distancing requirements that we have on the ship, Sailors can explore ports of call on their own except where local laws and regulations require a booked Shore Thing to disembark. Beyond that, there are no other COVID-specific refund policies. Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. 6. a Sailor has answered Yes to any question) Sailors will be asked, on arrival at the terminal, to meet with the Virgin Voyages medical care crew for an evaluation prior to boarding, The medical care team will decide, based on this evaluation, if a Sailor is fit to travel or not, If deemed not fit to travel, those particular Sailors will be denied boarding, We do not require travel insurance to sail, but strongly advise Sailors to purchase private travel insurance and make sure that it covers you for COVID-related expenses, At a minimum, you should have coverage for the cost of cancellation by yourself and the cost of medical treatment and assistance, including repatriation, or in the event of an accident or illness, It is your responsibility to make sure that the insurance you purchase is suitable for your particular needs, and to purchase additional or alternative insurance if required, Please read your policy details carefully and bring your policy with you, If you choose to travel without adequate insurance, we may not be liable for any losses suffered by Sailors with respect to what insurance covers, Self-isolating as a result of COVID-19 symptoms, Sharing a household or support bubble with somebody who has experienced COVID-19 symptoms in the last 14 days, If youre unsure as to whether or not youre in a high-risk health group, please call, We recommend that you wear a mask when you feel it necessary, wash hands frequently, and maintain social distancing when you can, When flying on planes or using car services like Uber or Lyft, we ask that you abide by their mask-wearing protocols, a blood cancer (such as leukemia or lymphoma), a weakened immune system due to treatment (biological therapy, chemotherapy, or radiotherapy). Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. Sir Richard Branson's . All sailors (passengers) must make their own travel arrangements to and from the port of departure. That's exactly the case with the Amex Platinum card. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. There's also a required health screening to be filled . Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. Learn more. And theres no communal food sharing food is only prepared when its ordered and delivered directly to you, When using our delivery food service on board, ShipEats, we have contactless drop-off and pick up, Leveraging our already-digital onboard experience to limit contact; The Band (for contactless payment), Service Chat (for assistance digitally), and our Virtual Queues (for getting in lines for onboard experiences without actually getting in physical lines). All money will be forfeited for cancellations two weeks or less before sailing. Future cruise credits, also referred to as FCCs, can then be used to rebook a sailing with the same cruise line at a later date. Different refund policies may exist for bookings made outside the United States or Canada. Nothing. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. Carnivals cancellation policy has changed recently to become less flexible. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. We urge you to read them, as youre agreeing to be bound by them when you book a cruise with Virgin Voyages (a Voyage). Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. - You have the most flexibility outside of 120 days prior to your departure date. Our pre-boarding screening policies and communications, 3. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. We also deploy body cameras on our Security Team members. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. For assistance, please call 1-800-430-5308, or in the UK +44-20-800-3688912. Any alcohol in checked luggage will be collected on embarkation and returned once the voyage is complete. 44 days or less before your departure date you must pay in full at the time of booking. COVID-19 antigen testing prior to boarding. Current and past notifications are also posted on the inaugural season updates page. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. The minimum age to book a Voyage is 18 years old. Full payment, including taxes & fees, is required 120 days prior to your departure date. Within 350 in Upper. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. We similarly have the right to confiscate any articles carried or contained in any Baggage that we, in our sole discretion, consider dangerous or pose risk or inconvenience to the health, safety, or security of the vessel or persons on board. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements starting 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady.
Omaha Steaks Executive Team,
Cruise Ship Captain Schedule,
Vaul Trust Cockeysville Md,
Jacob Kent Wilson What Happened To Him,
Kody Warf Floyd County,
Articles V